Return & Refund Policy

We work directly with third-party suppliers to deliver products. Returns are handled differently from traditional retail, so please review the conditions below.

Eligibility for Returns

• Returns are accepted only for defective, damaged, or incorrect items.
• Items must be unused and in their original packaging.
• Return requests must be initiated within 7 days of delivery.

Return Process

1. Contact us at support@camperdealsshop.com with your order ID and proof of issue (photos or videos).
2. If eligible, we will provide instructions for returning the item to the supplier.
3. Once the return is received and inspected, we will issue a refund or replacement as requested.

Return Shipping

• Customers are responsible for return shipping fees unless the return is due to an error or defect. Shipping fees are non-refundable.

Non-Returnable Items

• Items returned without authorization will not be processed.

Contact us at support@camperdealsshop.com for any questions or assistance.

Refund Policy and Guidelines

Our refund policy ensures your satisfaction remains our top priority, though refunds are subject to specific conditions due to the nature of our dropshipping business. Refunds are available for defective, damaged, or incorrect items, provided a request is submitted within 7 days of delivery with clear proof (photos or videos). To initiate a refund, contact us at support@camperdealsshop.com with your order ID and proof of the issue; approved refunds will be processed to your original payment method within 7–14 days. Please note that orders with incorrect shipping details provided by the customer are non-refundable. For further assistance, feel free to reach out to us at the same email.